Hyster enjoys a wonderful relationship with the majority of its clients due its focus on producing complete customer satisfaction through its world class production. Our objective is to anticipate the needs of each client in addition to deal with them with forklifts which deliver the performance, the dependability and the value that they demand.
At Hyster, we believe in starting with the customer. We annually perform focus groups and offer an on-going voice of customer research both on line as well as in the field. We have over 400 design engineers to translate that input into smart designs by implementing our thorough review gate process. Virtual prototype builds and advanced tools help make certain that the best machine practices come together. Other advanced tools like dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our machines are subjected to virtual, physical and environmental tests, in order to ensure the lowest cost of ownership and total dependability. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests happen in real-world customer applications in order to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total client satisfaction and flawless quality 100 percent of the time, every time.
Total Quality Each Time
To initiate excellence from the start, Hyster uses an integrated MES or Manufacturing Execution System. The job of the MES is to manage the flow of production. The MES coordinates line activities such as quality verification and part sequencing. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits actually hold each and every employee accountable for constant quality, together with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster provides a wide array of features. The corporation has remained completely dedicated to its key focus on both safety and quality, on being innovative each and every time, and by providing some of the best material handling machinery on the market. These are just some of the reasons why the company has become a leader within the business.